/
2025-03-26: Intro to AI

2025-03-26: Intro to AI


Webinar Recording


Slide Deck


Intro to AI Primer

1. Introduction to Artificial Intelligence in Health

Artificial Intelligence (AI) refers to machines or software exhibiting behaviors usually requiring human intelligence – such as learning, reasoning, or perception. In healthcare and global health, AI promises to augment decision-making, automate routine tasks, and uncover insights in vast medical data. It’s important to understand the landscape of AI: from foundational concepts to practical applications.

Narrow vs. General AI: Practically all AI in use today is narrow AI – systems designed to perform specific tasks (e.g. diagnosing from an X-ray or transcribing a conversation). These systems excel within well-defined bounds but do not possess general reasoning ability. In contrast, Artificial General Intelligence (AGI) (or “strong AI”) – a human-level, broad intelligence – remains theoretical and does not yet exist in healthcare. Every machine learning tool or algorithm we currently deploy, no matter how advanced, falls under the umbrella of narrow AI. Keeping this distinction clear helps temper expectations: today’s AI can beat experts at specific tasks but cannot “think” broadly or adapt like a human across unlimited contexts. We also occasionally talk about artificial superintelligence (beyond human capability), but this is purely speculative. For digital health professionals, the key takeaway is that AI solutions for health are powerful specialized tools, not sci-fi robots with general intellect.

AI Subfields and Approaches: AI is a broad field encompassing various approaches. Early AI in healthcare often relied on explicit knowledge bases and rules (e.g. expert systems for diagnosis), but modern AI is dominated by Machine Learning (ML) – algorithms that learn patterns from data rather than following fixed rules. ML itself has subfields and techniques (described below), including the rapidly growing area of Deep Learning, which uses multi-layered neural networks to learn complex patterns. Other sub-domains of AI relevant to health include Natural Language Processing (NLP) (analyzing human language), Computer Vision (interpreting images), and even robotics (e.g. surgical robots or automated lab machines). All these subfields still fall under the category of narrow AI, aimed at specific functions like interpreting a chest X-ray or conversing with a patient in a chatbot.

Why Now in Health? In recent years, several factors have converged to make AI particularly important for health: the explosion of health data (electronic health records, imaging, genomics, mobile data), advances in computing power (including cloud computing), and improved algorithms. This has opened the door for AI to address pressing global health challenges – from diagnosing diseases in remote clinics to optimizing health supply chains. As we delve into AI’s types and applications, we will emphasize examples relevant to healthcare settings, including low- and middle-income countries (LMICs), and clarify concepts in an accessible way. The goal is to equip health professionals with a solid understanding of AI’s landscape, without overwhelming jargon, so they can engage in informed decision-making about these technologies.

2. Machine Learning Paradigms

Machine Learning (ML) is the engine behind most modern AI in healthcare. Instead of being explicitly programmed with rules, ML algorithms learn from data by identifying patterns and relationships. ML can be grouped into different learning paradigms, each suited to particular problems:

2.1 Supervised Learning

In supervised learning, algorithms learn from labeled examples – that is, datasets where each input comes with a desired output. The model’s goal is to map new inputs to correct outputs after training on many examples. In healthcare, a classic supervised learning task is classification, e.g. training a model on thousands of retinal images labeled as “diabetic retinopathy” or “normal” so it can classify new patient images. Another example is a model predicting whether a patient will develop complications (output) based on their clinical data (inputs) – a form of risk prediction. Because the “ground truth” is provided by labels (diagnoses, outcomes, expert annotations), supervised learning can achieve high accuracy in narrow tasks, sometimes matching or exceeding human performance in those domains. Most clinical AI applications to date – such as image-based diagnostics or lab result interpretations – use supervised learning. They require curated training data (which can be labor-intensive to produce) but offer straightforward validation since predictions can be directly checked against known answers.

Example: A supervised learning system could be trained on a dataset of chest X-rays with labels indicating which images show tuberculosis. After training, the system can automatically detect TB on new chest X-rays. Such a model, if accurate, could assist radiologists or even serve in areas with no radiologist on site – flagging suspected TB cases for follow-up. In fact, AI algorithms for TB screening on chest X-rays have been deployed in countries with a high TB burden; they can identify TB with performance comparable to expert readers, providing quick triage in remote clinics [qure.ai].

2.2 Unsupervised Learning

Unsupervised learning deals with unlabeled data – the algorithm tries to find structure or patterns on its own, without explicit correct answers given. In healthcare, unsupervised learning is useful for discovering hidden groupings or anomalies. A common unsupervised technique is clustering: for instance, grouping patients with similar symptom patterns or molecular profiles, without pre-specifying the categories. This can reveal subtypes of diseases or patient populations that were not previously recognized. Another use is anomaly detection, e.g. flagging an outlier patient data point that might indicate a rare complication or a data error. Unsupervised methods can also compress data (through techniques like principal component analysis or autoencoders), finding latent factors that summarize the information.

Example: Researchers might use unsupervised learning on epidemiological data across districts to find clusters of disease outbreaks. The algorithm could automatically group cases by geographic or genetic similarity, helping identify an emerging pattern (such as a cluster of atypical symptoms that defines a new syndrome) without having been told what to look for. In a hospital setting, unsupervised algorithms could sift through vital sign logs to detect anomalous trends – for example, a sequence of readings that doesn’t fit any known pattern might indicate a patient whose condition is deteriorating in an unusual way, prompting further investigation.

2.3 Semi-Supervised Learning

Semi-supervised learning bridges the above two: it uses a mix of labeled and unlabeled data. In healthcare we often have a small portion of data that is expertly labeled (because obtaining labels like exact diagnoses can be expensive and time-consuming), and a much larger pool of raw data. Semi-supervised methods can propagate information from the few labeled examples to help make sense of unlabeled ones. Essentially, the model learns the general structure from all data (unsupervised) and simultaneously learns to map inputs to outputs from the labeled subset (supervised). This approach can improve performance when labels are scarce.

Example: Suppose we have 1,000 pathology slide images, but only 100 have confirmed diagnoses (labels). A semi-supervised algorithm could learn from all 1,000 images to capture the visual variability of tissue appearance. The patterns it learns would then inform the classification, even though only 100 slides have labels. The result is a model that classifies cancer vs. benign on new slides more accurately than one trained on just the 100 labeled examples alone. Semi-supervised learning is valuable in global health contexts where labeling data requires expert skills that are in short supply – the algorithm effectively leverages abundant unannotated data from the field alongside limited expert-labeled data.

2.4 Reinforcement Learning

Reinforcement learning (RL) is a different paradigm where an agent learns by interacting with an environment and receiving feedback in the form of rewards or penalties. There is no fixed “right answer” given for each scenario; instead the agent tries sequences of actions and is reinforced when it achieves a desirable outcome. Over time, it learns a policy (strategy) that maximizes cumulative reward. RL has gained fame in gaming and robotics (for example, training AI to play complex games or control robots), and it has niche applications in health.

In healthcare, think of RL as training a system by trial-and-error simulation to find optimal decisions. Clinical decision-making can be framed as an RL problem: for instance, an AI agent could iteratively learn how to choose the best treatment by receiving positive reward for good patient outcomes. However, applying RL in practice requires a safe environment to “explore” actions – obviously we cannot let an algorithm randomly try suboptimal treatments on real patients. Thus, healthcare RL often occurs in simulations or on historical data (e.g., using offline RL to analyze EHR data and suggest treatment policies).

Example: A hospital might use reinforcement learning to improve its appointment scheduling system. The “agent” tweaks scheduling rules (actions) and gets rewarded when wait times decrease and no-show rates improve. Over many simulations (using past appointment data to simulate outcomes), the RL system could discover a scheduling strategy that optimizes resource use and patient satisfaction. In global health, one could envision RL helping to manage supply chain logistics – an AI agent that learns the best way to allocate limited medical supplies across clinics by receiving a reward when more patients are treated and waste is minimized. While still an emerging area, RL holds promise for complex decision support (like personalized treatment sequences or operational management) where a series of dependent decisions must be made.

2.5 Transfer Learning

Transfer learning is a technique rather than a standalone paradigm: it involves starting with a model pre-trained on one task or domain and fine-tuning it for another. This approach has been revolutionary in situations where we don’t have enough data for the task at hand, but there is abundant data for a related problem. In healthcare, transfer learning is extremely common, especially with deep learning models. For example, a neural network trained on millions of general images (like the ImageNet dataset of everyday objects) can be repurposed and fine-tuned on a much smaller set of medical images. The pre-trained model has already learned generally useful visual features (edges, shapes, textures), which can be adapted to detect, say, tumors in MRI scans with far less data than training from scratch would require.

Example: An AI developer wants to build a system to recognize skin lesions from photographs to differentiate malignant melanoma from benign moles. Instead of training a new deep model from nothing (which might require tens of thousands of skin images that are hard to obtain), they can take a model like Google’s Inception or ResNet that was trained on a huge image database. By applying transfer learning, they retrain the last layer or two of the network using a few hundred dermatology images. The resulting model benefits from the general visual intelligence of the original and the specific knowledge of the skin lesion data. Most cutting-edge AI in health makes heavy use of transfer learning – it’s a practical way to leverage global AI research for local health needs, allowing LMIC implementations to piggyback on pre-trained models developed elsewhere. Transfer learning also speeds up development and can improve performance, since the model starts from a strong baseline of knowledge.

3. Deep Learning and Neural Networks

Deep Learning is a subset of machine learning that uses artificial neural networks with multiple layers (deep networks) to model complex patterns in data. It has driven many recent breakthroughs in AI, including image recognition and natural language understanding. Deep learning is loosely inspired by the structure of the human brain’s neural networks, though these algorithms are still far from genuine human cognition. What’s important for health professionals to know is that deep learning can automatically learn features or representations from raw data (like pixels or text), often achieving higher accuracy than earlier ML approaches – but it typically requires large amounts of data and processing power. Below, we break down a few key deep learning architectures and their relevance:

3.1 Neural Networks and Representation Learning

At the heart of deep learning are neural networks – networks of interconnected nodes (neurons) organized in layers. The first layer takes the raw input (say, the pixel values of an X-ray image or the numerical values of lab tests), successive hidden layers transform the input through weighted connections and non-linear activations, and the final layer produces an output (a prediction or classification). Each connection weight is learned during training. A “deep” network simply means there are many layers, enabling the network to learn very abstract representations. For instance, in a network analyzing medical images, the early layers might learn to detect edges or color blobs, mid-layers might detect shapes or organ structures, and top layers might recognize high-level features like “presence of a lung nodule.”

The power of deep neural networks lies in this automatic feature extraction. Traditional ML often required manual feature engineering (e.g., creating specific image filters or clinical score indices), whereas a deep network can learn the best features directly from the data if given enough examples. This has led to unprecedented performance in tasks like image analysis and speech recognition.

However, neural networks are often described as “black boxes” because the learned features are not always interpretable. In health, this lack of transparency can be a drawback if clinicians can’t understand why the model made a certain prediction. Later, we will discuss approaches to mitigate this (see Explainability and Trust in Section 7.2).

From a practical standpoint, many deep learning models used in healthcare are pre-trained networks (via transfer learning as noted above) because training a large neural network from scratch is resource-intensive and demands huge datasets. Using existing networks as a starting point has enabled even smaller organizations or research groups in global health to apply deep learning to problems like disease detection and health informatics.

3.2 Convolutional Neural Networks (CNNs)

Convolutional Neural Networks (CNNs) are a class of deep neural network particularly effective for image and spatial data analysis. CNNs use convolutional layers that apply filters across an image to detect features like edges, textures, and shapes, with a property called spatial locality (meaning the model learns from local pixel neighborhoods). CNNs have been the workhorse of medical image analysis AI. They can handle 2D images (X-rays, pathology slides, skin lesion photos) and even 3D volumes (CT/MRI scans) by learning hierarchical features: from simple edges in early layers to complex patterns (like a tumor outline) in later layers.

Applications in Health: CNN-based models have achieved expert-level performance in many diagnostic tasks. For example, CNNs can examine retinal fundus photographs to detect diabetic retinopathy or grade its severity, helping prevent blindness through early detection. In radiology, CNNs are used to identify pneumonia on chest X-rays, lung nodules on CT scans, or fractures on bone X-rays. Pathology is another area – CNNs can scan digitized pathology slides to find cancerous cells. In LMICs where specialist doctors (radiologists, pathologists) are scarce, CNN-powered tools can act as a screening aid, prioritizing cases for review. A prominent case is tuberculosis screening: CNN algorithms (such as http://Qure.ai ’s qXR tool) automatically read chest X-rays to detect TB, enabling faster diagnosis in rural areas without a radiologist on site​ [qure.ai]. These tools have been deployed in large TB programs, leading to significant increases in case finding and reducing the number of missed diagnoses by flagging subtle abnormalities that might be overlooked in mass screening.

It’s worth noting that while CNNs are extremely powerful, they require large labeled image datasets for training. International collaborations and public datasets (like the NIH Chest X-ray set, or datasets from global health studies) have been crucial in developing robust medical CNN models. Once trained, a CNN model can be packaged in a software or even on a mobile device to run locally, which opens possibilities for offline use in remote clinics (e.g., a smartphone app that uses a CNN to analyze a point-of-care ultrasound image in the field).

3.3 Recurrent Neural Networks (RNNs)

Recurrent Neural Networks (RNNs) are designed for sequence data – they have connections that feed outputs from one time step back into the network as inputs for the next, giving a sense of “memory” of previous inputs. This makes RNNs well-suited for time-series or sequential information common in healthcare: vital signs over time, ECG waveforms, sequences of clinical events, or even textual data (since text is a sequence of words). Variants like LSTMs (Long Short-Term Memory networks) were developed to address RNNs’ difficulty with long sequences by better preserving long-range context.

Applications in Health: Before the advent of newer transformer models (next section), RNNs were heavily used in medical natural language processing to parse clinical notes or in predictive modeling with time-series EHR data. For example, an RNN could ingest a patient’s sequence of lab results and vital signs over a hospital stay and predict the likelihood of deterioration or sepsis onset in the next 24 hours. Indeed, some early warning systems for ICU patients leveraged RNN/LSTM models to continuously monitor patient data streams and alert clinicians to impending crises. RNNs have also been used in genomics (to analyze DNA or protein sequences) and in processing sequences of actions (like sequences of health facility stock orders to predict supply needs).

However, RNNs can be challenging to train on very long sequences and sometimes forget older information if not designed carefully. In recent years, many sequence tasks in healthcare have shifted to transformer-based models (which handle long-range dependencies better). Still, understanding RNNs is valuable: they illustrate how AI can deal with temporal dynamics. For global health scenarios, consider surveillance data over time – an RNN could track months of disease case counts in various regions and signal if the pattern in one region matches a concerning increase (possibly predicting an outbreak). In community health programs, an RNN might analyze the sequence of visits or interventions for a patient to predict the risk of dropout or adverse events, informing more timely follow-up.

3.4 Transformers and Modern Architectures

The Transformer architecture has revolutionized AI, particularly in the realm of NLP, but also increasingly in vision and multimodal tasks. Transformers do not rely on recurrence; instead, they use a mechanism called self-attention to weigh the influence of different parts of the input data on each other, enabling the model to consider long-range relationships efficiently. Transformers can be extremely large and are the basis for recent foundation models and Generative AI like GPT (Generative Pre-trained Transformer) models.

Transformers in NLP: The transformer architecture enabled models like BERT, GPT-3, and ChatGPT, which are pre-trained on massive text corpora and can be fine-tuned for various language tasks. These models grasp the context and meaning in language far better than previous approaches. In healthcare, transformer-based models can decode and generate human language with a high level of fluency and some level of understanding of medical context. For example, a model like BioBERT is pre-trained on biomedical literature to assist with tasks such as extracting information from research papers or answering clinical questions. Large Language Models (LLMs) like GPT-4 (which is also a transformer-based model) can even draft clinical notes or simplify patient instructions, though they must be used cautiously (they may sometimes produce incorrect or fabricated information – a tendency known as “hallucination”). We will delve more into NLP use cases in the next section.

Transformers in Vision and Multimodal: While CNNs still dominate medical imaging tasks, Vision Transformers (ViT) have emerged that apply the transformer architecture to image patches. They have started matching CNN performance on some image recognition benchmarks, and researchers are exploring their use in medical imaging as well. Additionally, there are multimodal transformers that can handle combinations of text, image, and other data – for instance, a model that takes both a chest X-ray image and a radiology report text to produce a combined assessment.

Generative AI and Foundation Models: Transformers have given rise to foundation models – very large models (with billions of parameters) pre-trained on broad data that can be adapted to many tasks. In healthcare, an example is a generative model that can be prompted to produce a draft radiology report from an image, or to converse with a patient about their symptoms (as a chatbot). Generative AI can also produce synthetic data, like creating plausible patient records for research when real data is scarce, although care must be taken to maintain privacy and realism. One exciting application in global health is using generative models to translate health information into local languages or to generate training datasets in low-resource languages for NLP applications.

It’s crucial to emphasize that deep learning models (CNNs, RNNs, transformers) all fall under the category of narrow AI despite their sophistication. They perform specific tasks learned from data. For example, an AI model might accurately summarize a set of electronic health records or extract key information – a task that feels intelligent – but this model cannot suddenly perform unrelated tasks (it can’t diagnose from images unless explicitly trained to, etc.). Thus, even the most advanced healthcare AI today – including state-of-the-art deep learning models – remains task-specific.

4. Natural Language Processing (NLP) in Healthcare

Healthcare is rich in text and language data: clinical notes, patient histories, academic literature, guidelines, support chat logs, and more. Natural Language Processing (NLP) is the AI subfield focused on enabling machines to understand, interpret, and generate human language. For global health professionals, NLP offers tools to unlock insights from unstructured text and to facilitate communication (including across different languages). We’ll overview key NLP techniques and highlight use cases, especially those pertinent to global health contexts.

4.1 NLP Techniques and Tasks

NLP involves a range of techniques from simple statistical methods to advanced deep learning (transformers). Key NLP tasks relevant to health include:

  • Information Extraction: pulling structured information from text. For example, identifying patient names, medications, and diagnoses in a doctor’s free-text note (Named Entity Recognition), or extracting relationships like which medication is prescribed for which condition.

  • Text Classification: categorizing text into predefined categories. In healthcare, this could mean classifying patient messages as urgent vs. routine, or classifying research abstracts by topic. A specific example is sorting disease surveillance reports by disease type automatically.

  • Summarization: creating concise summaries of longer texts. An NLP system might summarize a lengthy hospital discharge note into the key take-home points for the next clinician, or condense a new research article into a few bullet points. Summarization is particularly useful to deal with information overload.

  • Machine Translation: translating text from one language to another. Global health work often spans multiple languages – e.g., translating patient education materials or public health advisories into local languages. Modern AI translation (like Google’s neural machine translation) has dramatically improved, though domain-specific accuracy (for medical terminology) remains a challenge.

  • Language Generation: producing human-like text. This includes chatbots that can answer questions or guide patients, and systems that draft text (like composing a referral letter based on prompts).

  • Speech Recognition and Conversational AI: converting spoken language into text (speech-to-text) and vice versa (text-to-speech), enabling voice-driven systems. Many healthcare NLP applications involve voice – for example, transcribing a patient encounter, or an AI assistant that a clinician can speak to.

Modern NLP heavily uses transformer-based models (as discussed in 3.4). These models, particularly large language models, have broad language understanding. In healthcare, specialized models (e.g., BioBERT or ClinicalBERT) are pre-trained on biomedical text to better grasp medical language nuances. This means they recognize terminology like drug names, anatomy, lab values, etc., more effectively than a general model. Additionally, fine-tuning these models on specific tasks (like identifying adverse events from clinical text) yields high performance.

One critical aspect for global health is language diversity. Many NLP advances center on English or other widely resourced languages. For languages with fewer resources (data, pretrained models), building NLP tools is harder. However, multilingual transformers (like mBERT or GPT models that learned many languages) and translation approaches can help extend NLP capabilities to languages spoken in LMICs. For instance, an NLP model can be trained to analyze French clinical notes and then applied to notes in French-speaking African countries, or a multilingual model might directly support Swahili or Hindi if given some training data. The field is moving towards more inclusive NLP, but gaps remain.

4.2 NLP Applications in Global Health

NLP has numerous applications in healthcare and public health, and many are highly relevant to low-resource settings or global-scale problems:

Clinical Documentation and Scribe Tools: One of the most successful NLP applications in healthcare is the use of AI as a clinical “scribe” – automatically transcribing and summarizing doctor-patient conversations into structured notes. These tools use speech recognition and language understanding to produce draft clinical notes that clinicians can review. This addresses a universal pain point: the heavy documentation burden on providers. In fact, AI-powered scribe solutions have been implemented at scale. For example, Stanford Medicine deployed an AI scribe (the “DAX Copilot” system) across more than 700 physicians, and it’s reported that doctors “love it,” with measured reductions in burnout after adoption​ [bio-itworld.com]. Such technology listens to the exam room conversation and produces the bulk of the visit note, allowing doctors to focus more on the patient than the keyboard. While these systems are more common in high-income settings currently, over time their cost will decrease and they could be transformative in LMIC clinics as well – potentially enabling a single clinician to manage higher patient volumes by relieving them of paperwork.

Clinical Decision Support via Text: Doctors and health workers constantly reference guidelines and research. NLP can interpret free-text queries and retrieve relevant medical information. Consider a primary care doctor in a rural clinic quickly needing to know the latest protocol for treating pediatric tuberculosis. An NLP-powered assistant could parse the question and return a concise answer from WHO guidelines or medical literature. This goes beyond keyword search by understanding intent and context (similar to how one might ask a colleague).

Patient Interaction and Chatbots: Chatbots using NLP can extend health advice and triage to populations with limited access to clinicians. For instance, a symptom-checker chatbot on a mobile phone can ask a user about their symptoms (in the user’s native language), understand the responses, and provide basic guidance: “This sounds like you might have dengue fever; you should seek medical care within 24 hours” or “These symptoms seem mild; here’s how to manage at home.” Organizations have deployed chatbots in various countries for mental health counseling, maternal health education, and COVID-19 self-screening. A well-known example is Babylon Health (deployed in Rwanda as part of their digital health service) which uses AI chatbots to assist patients. The quality of these systems is improving with advanced NLP, though ensuring accuracy and safety is paramount (they typically are used for preliminary guidance, not final diagnosis).

Processing Public Health Data: A global health analyst might have to review thousands of electronic case reports (eCRs) or surveillance forms during an outbreak. NLP can dramatically speed this up by extracting key fields from free-text reports. A recent example during the COVID-19 era: public health agencies in the US moved from paper case forms to eCRs, leading to data deluge. Tools leveraging foundation models (large generative NLP models) have been proposed to automatically extract critical actionable data from eCR text, such as patient travel history or exposure risk factors​ [aws.amazon.com]. By parsing narrative case reports, an AI can populate databases with the needed fields for epidemiologists, who can then focus their limited resources on analyzing the trends rather than manually reading each report. In one vision by AWS, a generative AI model not only extracts data but cross-checks it against disease treatment guidelines (by querying a knowledge base) – for example, confirming if a syphilis case patient received appropriate treatment​ [aws.amazon.com]. This kind of NLP-driven automation can accelerate public health response, especially when human resources are overwhelmed.

Language Translation for Health Information: In multilingual countries, translating patient-facing materials or health warnings is a constant need. NLP machine translation can assist by rapidly translating text. For instance, an outbreak alert initially drafted in English can be quickly translated to French, Swahili, and Arabic using AI translation, then lightly reviewed by bilingual staff. While machine translation might miss nuances, it significantly cuts down the work and ensures more timely dissemination. Additionally, there’s research on translation of clinical documents like hospital discharge summaries so that patients who speak a different language than the hospital’s primary language can receive instructions they understand. In global health emergencies, the ability to instantly translate between less common language pairs (say, from Ukrainian to Polish for refugee healthcare, or from Haitian Creole to English for aid workers) has obvious value.

Analyzing Social Media and Open Text for Surveillance: NLP can scan social media posts, news articles, and even search query trends to detect early signals of public health issues. Projects have used Twitter data to monitor influenza spread, or Facebook posts to identify regions facing healthcare access issues. These applications use language processing to filter noise and identify relevant content. For example, an NLP system might flag an unusual uptick in mentions of a particular symptom in a region, which could prompt authorities to investigate a possible outbreak. In communities where official reporting is slow, these informal signals can provide a quicker pulse of health concerns.

In summary, NLP brings the ability to derive meaning from the oceans of text and speech in healthcare. This is arguably as important as image-based AI, because so much critical information is recorded in words. For global health, where resources are thin, NLP offers “force multiplication”: one specialist’s knowledge encoded in a decision support system can guide many frontline workers; one central team’s effort in creating a chatbot can deliver health advice to millions. We must also be mindful: language is deeply tied to culture, and NLP systems need to be tuned and validated in the context of the population they serve (for instance, understanding local idioms for illness). Done right, NLP in healthcare can break down communication barriers and ensure knowledge truly reaches the last mile.

5. Computer Vision and Imaging AI in Health

Medical care relies heavily on visual data – from radiology scans to pathology slides to simply observing patient symptoms. Computer Vision (CV) is the AI field that enables machines to interpret and make decisions based on visual inputs. We touched on the technical side of CV (notably CNNs in Section 3.2). Here, we focus on the applications of computer vision in healthcare, with an eye to how they can benefit global health.

5.1 AI for Medical Imaging

Medical imaging (radiology) is one of the most advanced and impactful areas for AI. High-quality imaging (X-rays, ultrasound, CT, MRI) is widely used, but interpreting these images requires expertise. AI tools can act as a virtual radiologist, at least for specific tasks:

  • Radiology Diagnostics: AI algorithms can detect pathologies on images such as chest X-rays (e.g., identifying pneumonia, tuberculosis, lung nodules), mammograms (detecting breast cancer), brain MRIs (finding hemorrhages or tumors), and so on. For example, an AI system might examine a chest X-ray and highlight regions that likely contain a lesion such as a tuberculosis infection or a pneumonia infiltration. In settings where radiologists are in short supply, this helps ensure that critical findings are not missed. As mentioned, AI-aided chest X-ray screening for TB has been a game changer in some high TB-burden countries – increasing detection rates by flagging cases that would have been otherwise undiagnosed​ [qure.ai].

  • Point-of-Care Ultrasound: In LMIC clinics, portable ultrasound devices are increasingly common (they are cheaper and safer than X-rays). However, reading ultrasound images is tricky. AI can assist less-trained operators by analyzing ultrasound images in real time – for instance, determining fetal position and health in obstetric ultrasound or detecting fluid in the lungs via lung ultrasound. This can extend the diagnostic utility of ultrasound in remote areas, guiding health workers in acquisition and interpretation.

  • Pathology and Laboratory Imaging: Diagnosing diseases often involves looking at cells under a microscope (for example, a blood smear for malaria parasites or a biopsy slide for cancer cells). AI vision systems can scan microscope images to count cells, identify parasites, or grade tumors. In pathology, whole slide scanners produce gigapixel images of tissue – AI can sweep over these slides far faster than a human, pinpointing suspicious areas (e.g., regions likely containing cancer in a lymph node biopsy). In global health labs, AI microscopes have been explored for malaria detection (automatically identifying malaria parasites in blood smears) or tuberculosis detection in sputum smears, potentially speeding up lab diagnoses where technicians are few.

  • Surgery and Real-time Video: Computer vision is being integrated into surgery – for instance, analyzing laparoscopic camera feed to identify anatomy and alert if something is abnormal or if the surgeon is at a critical structure. While this is high-end technology typically, over time it may democratize expertise by providing real-time decision support in the operating room. In telemedicine or remote-guided surgery, CV can help a remote specialist see what’s important in the video feed from an on-site clinician’s device.

Performance and Validation: Many imaging AI systems have shown performance on par with human experts in research settings. A key consideration is validation in diverse populations. A model trained on images from one country’s hospitals might perform less well on another’s if there are differences in equipment, patient demographics, or disease patterns. For global deployment, algorithms need retraining or calibration to local data when possible. Fortunately, some international collaborations have started to produce datasets from African, Asian, and Latin American contexts to ensure AI models work well there.

Another consideration is regulatory approval and acceptance. In fields like radiology, AI is often used as an assistive tool rather than an autonomous diagnosis. For example, an AI might pre-screen images and mark “normal” ones for quick clearance and highlight “abnormal” ones for radiologist review (this can improve workflow by letting doctors spend more time on difficult cases). Ultimately, especially in LMICs, the promise is augmented expertise – AI plus a reasonably trained clinician together can achieve results that neither could alone.

5.2 Beyond Medical Images: Other Vision Applications

While radiology and pathology dominate, other computer vision applications in health and global health are emerging:

  • Dermatology: As smartphone access grows, so does interest in AI dermatology apps. A patient or health worker can take a photo of a skin lesion and an AI model can assess the likelihood of skin cancer or a dermatological condition. This is particularly useful for screening in primary care or rural settings where dermatologists are unavailable. Google, for instance, has developed a dermatology AI app (approved in the EU) that can identify a range of skin conditions from images. Caution: skin type diversity is important – models must be trained on dark and light skin to be universally useful.

  • Ophthalmology: Deep learning image analysis is very successful in ophthalmology. Retinal scans (fundus photographs) can be analyzed by AI to detect diabetic retinopathy, macular edema, and even signs of hypertension or stroke risk. Diabetic retinopathy screening programs in India and Thailand have used AI systems to screen large populations, referring only those with positive findings to the specialist, thus optimizing limited ophthalmologist time.

  • Patient Monitoring & Wearables: Vision isn’t only about static images; video analytics can monitor patients. For example, AI vision can observe a patient’s posture and movements in a hospital room to detect falls or to ensure they are turning in bed (important for preventing pressure ulcers). In neonatal units, camera-based monitoring of infant breathing (using subtle motions) can alert nurses to apnea. Even outside hospitals, computer vision combined with drones has been tested for monitoring crowds during epidemics (e.g., checking if people are following mask guidelines or estimating crowd density for social distancing). These are less mature but demonstrate the range of vision uses.

  • Public Health and Environment: CV can analyze images relevant to environmental health – e.g., identifying mosquito breeding sites from aerial images, or assessing sanitation by analyzing satellite photos of latrine coverage. Another creative use in global health was using smartphone photos of a child’s eye to detect signs of anemia (by analyzing the coloration of the conjunctiva). Similarly, image analysis of a child’s upper arm photo can help assess malnutrition by estimating mid-upper arm circumference when a tape measure isn’t available. These innovative solutions leverage the ubiquity of cell phone cameras to gather health data.

Limitations: Despite the excitement, computer vision AI can sometimes be brittle. Small changes in image quality or orientation can affect performance. There’s also the risk of adversarial attacks in vision (a subtle change to an image that fools the AI). For instance, researchers have shown that adding a hardly noticeable pattern to a medical image could cause an AI to miss a finding or misclassify it. This is part of the broader field of AI security, and frameworks like MITRE’s Adversarial ML Threat Matrix catalogue such vulnerabilities in ML systems​ [github.com]. While not a daily concern for a clinician, it’s good to be aware that AI models “see” differently than humans and can be fooled by things a person would ignore. Robustness testing, validation, and regulatory oversight are essential to ensure computer vision algorithms are safe and effective in real-world conditions.

In conclusion, computer vision is giving eyes to machines in healthcare. Especially in resource-limited areas, this can mean bringing specialist-level interpretation to places that never had it – a community health nurse with a simple X-ray machine and an AI app could potentially identify complex diseases early. As these tools mature, integrating them responsibly (with proper training of users, awareness of limitations, and continuous monitoring of performance) will be key to making them a dependable part of health systems.

6. Other AI Applications in Healthcare

Beyond language and vision, AI in healthcare encompasses a wide array of applications that leverage various data types and advanced techniques. Here we cover a few notable areas, including predictive analytics on health records and the use of AI for decision support and robotics. We also highlight examples relevant to global health and LMICs.

6.1 Predictive Analytics and Early Warning Systems

Healthcare providers accumulate vast amounts of structured data: vital signs, lab results, medication records, etc. ML can analyze these to predict future events – this is often called predictive analytics or prognostic modeling. For instance, hospitals use ML models to predict which patients are at high risk of clinical deterioration, readmission, or developing complications like sepsis. These models typically use supervised learning on historical patient data.

Early Warning for Patient Deterioration: Many hospitals have introduced AI-based early warning scores. As an example, a model might continuously compute the risk of a patient in the ward deteriorating to ICU-level care based on subtle trends in vitals and labs. If the risk crosses a threshold, the care team is alerted to check on the patient. One commercial example is the AI sepsis prediction tools integrated into EHR systems, which aim to flag sepsis hours earlier than clinical recognition. Bayesian Health (a Johns Hopkins spinoff led by Dr. Suchi Saria) has developed models that use EHR data to predict complications like sepsis or cardiac arrest so that providers can prioritize high-risk cases​ [bio-itworld.com]. A crucial point Saria emphasizes is to achieve this without causing alert fatigue​ [bio-itworld.com] – meaning the model should be accurate enough that alerts are meaningful, otherwise staff will tune out yet another false alarm. Achieving high specificity is as important as sensitivity in these settings.

In global health, predictive analytics can optimize limited resources: for example, predicting which HIV patients are at highest risk of dropping out of treatment could allow targeted interventions by community health workers. Or predicting which regions are likely to see disease outbreaks (using weather, population, and prior data) can inform prepositioning of supplies. During the COVID-19 pandemic, predictive models helped forecast case surges in different locales, guiding public health measures. It’s important that these models are transparent and understandable to decision-makers; a simple but interpretable model might be preferable in practice to a black-box model, especially if it’s going to be deployed by local health officials with limited data science background.

Operational and System-Level Predictions: AI is also used for operational efficiencies: predicting patient load in emergency departments (to allocate staff), predicting which patients might not show up for appointments (to double-book slots accordingly), or forecasting inventory needs (ensuring essential medicines are stocked where needed). These kinds of predictions can significantly improve care delivery in constrained settings. For example, a regional medical store could use ML to predict the demand for malaria drugs in the upcoming season in various clinics, and adjust distribution proactively.

All predictive models need continuous monitoring and retraining, because healthcare data and practices evolve. A model that was accurate last year may drift if a new treatment protocol changes patient outcomes, or if population demographics shift. Therefore, implementing predictive analytics requires a plan for ongoing validation – an area where collaboration between AI engineers and healthcare quality teams is vital.

6.2 Decision Support and Automation (Including Robotics)

AI can support decision-making at the point of care and even take on certain tasks autonomously under human oversight. Some examples include:

  • Clinical Decision Support Systems (CDSS): These are tools that provide clinicians with patient-specific assessments or recommendations to aid clinical decisions. Traditional CDSS might be rule-based (e.g., an alert for a drug interaction). AI-powered CDSS can be more adaptive, such as providing a differential diagnosis suggestion based on a patient’s presenting symptoms and history (like a more advanced diagnostic checklist), or recommending an optimal treatment plan drawing on outcomes of similar patients (precision medicine). For instance, an AI might suggest “Patients like this, with these lab results and vitals, have responded well to Treatment A over Treatment B.” It’s crucial these suggestions are delivered in a user-friendly way and are backed by evidence, to earn clinicians’ trust.

  • Reinforcement Learning for Treatment Policies: Experimental applications use RL (as discussed in 2.4) to propose personalized treatment sequences. Imagine an AI that observes how different cancer patients responded to chemotherapy over time and learns a policy for adjusting doses or switching drugs to maximize survival while minimizing side effects. Such a system could one day assist oncologists in making data-driven tweaks to treatment plans. This is still research-stage, but showcases how AI might tackle complex sequential decision problems in care.

  • Robotics in Healthcare: Robotics combines AI with physical machines. In surgery, robotic surgical systems (like the da Vinci robot) are already common, but these are largely surgeon-controlled (the “AI” is minimal, mostly assisting with motion scaling and stabilization). However, AI is being infused to create smarter surgical robots that can autonomously perform subtasks – for example, stitching a wound or identifying anatomical landmarks. There are also assistive robots in elder care that can help patients with mobility or deliver items in hospitals; their AI involves navigation (self-driving in hospital corridors) and understanding simple voice commands.

  • Medication Dispensing and Other Automation: Pharmacy robots that prepare and dispense medications use AI to accurately identify pills and avoid errors. In laboratories, AI-driven robots can run assays and analyze results without human input, which can be vital for scaling testing in outbreak situations.

  • Drones and Delivery: In global health, autonomous drones (with AI for navigation and route optimization) are used to deliver medical supplies to remote areas – for example, transporting blood units or vaccines to hard-to-reach clinics. The “intelligence” here lies in planning routes, scheduling flights given weather, and possibly computer vision for safe landing site detection.

Example (Global Health Robotics): Consider a rural clinic with no pharmacist. An AI-powered dispensing cabinet could allow nurses or community health workers to get the right medications for patients by simply entering the prescription – the machine counts and provides the medicine, with checks to ensure it’s the correct drug and dose. While this is partly an engineering system, AI could handle the verification (image recognition of pills, cross-checking interactions, etc.). Another example: autonomous diagnostic devices – like a portable, AI-guided device that can perform an eye exam. In India, there are initiatives with van-based screening: a patient can get an automated diabetic retinopathy screening where the device takes retinal images and an onboard AI instantly determines if referral is needed, without a specialist on site.

Agentic AI and “Agents”: There’s a lot of buzz about AI agents – systems that can take actions in software environments (like scheduling appointments, ordering tests by interacting with EHR systems). In healthcare, an AI agent might, for example, read a doctor’s note that says “Follow up in 1 month” and autonomously schedule that follow-up appointment for the patient, send them a reminder, and order the baseline lab tests needed before that visit. This type of workflow automation is on the horizon. Some experts are excited about these possibilities, while others urge caution that such agents aren’t fully reliable yet for critical tasks​ [bio-itworld.com]. At a 2025 healthcare AI panel, one CIO noted enthusiasm for AI “agents” but admitted they’re “not ready for prime time yet” especially for direct clinical decision support, and that requiring a human to constantly double-check an AI’s work (“human-in-the-loop”) can be a “huge red flag” – unsustainable if the AI is not accurate enough​ [bio-itworld.com]. This underscores that automation is only useful when it truly reduces workload, not when it shifts burden onto clinicians to verify AI output continually.

In summary, AI is gradually moving from pure prediction to taking actions (physical or digital) in healthcare. Each step towards autonomy must be matched with rigorous validation, ethical oversight, and a clear understanding of who is accountable if something goes wrong. In global health contexts, automation can amplify reach – e.g., one specialist overseeing a fleet of AI-powered systems – but it also raises questions about local capacity building and appropriateness. The best outcomes likely come from human-AI collaboration, where AI handles routine tasks and suggestions, and humans provide oversight, empathy, and final judgment. This hybrid approach is already showing success in settings like tele-ICUs, where remote doctors use AI monitoring to oversee multiple hospitals at night.

7. Challenges and Considerations for AI in Health

For all its promise, implementing AI in healthcare (anywhere in the world) comes with significant challenges. Digital health professionals must be cognizant of these issues to make informed decisions. AI is not a magic wand – its success depends on context, data, and careful management. Here we outline key considerations: data quality and bias, explainability and trust, security and adversarial risks, and practical integration factors including user training and scalability.

7.1 Data Quality, Bias, and Fairness

AI models are only as good as the data they are trained on. In healthcare, data issues are plentiful: records can be incomplete, measurements error-prone, and patient populations underrepresented. A model trained on one population may not generalize to another. Bias in AI can arise if the training data isn’t representative. For example, if a skin cancer detection model is trained mostly on images of light-skinned individuals, it may perform poorly on darker skin, leading to disparities in care. Similarly, an AI health chatbot might misinterpret input from non-Western users if the language data it learned from didn’t include those vernacular expressions.

This is particularly crucial in global health: many AI tools are developed in high-income settings with certain demographics, and deploying them in LMIC settings without adaptation can perpetuate or even worsen inequities. For instance, a sepsis prediction algorithm developed in a U.S. hospital might not account for different baseline vital signs or lab ranges common in an African hospital, or it might rely on data points (like frequent lab tests) that aren’t available in that context, making it less useful or accurate.

Ensuring fairness means actively checking AI performance across subgroups (age, sex, ethnicity, location) and making necessary adjustments. This could involve techniques like reweighting training data, or collecting new data from underrepresented groups. There are emerging frameworks for auditing AI for bias and fairness. In fact, Stanford’s FURM framework is one example of how health systems are evaluating AI solutions on more than just accuracy – FURM stands for Fair, Useful, Reliable, and it’s used to assess whether a model works well for all patient groups, is actually useful in practice, and is dependable​ [bio-itworld.com]. Through such evaluations, one can identify if an AI tool has hidden biases or if it might inadvertently harm a subset of patients.

Data quality also affects outcomes. EHR data might have typos or incorrectly coded entries. AI can sometimes amplify those errors (garbage in, garbage out). One practical step is to involve domain experts when curating data – e.g., clinicians reviewing a sample of the data the AI will learn from – to catch oddities or biases early. Another step is continuous monitoring after deployment: tracking the model’s recommendations and checking them against real outcomes to see if some bias is emerging (for instance, does an AI recommendation system never suggest a certain treatment to female patients? That would be a red flag to investigate).

Lastly, in global contexts, issues of data sovereignty and privacy come into play. Using local data to improve an AI is great, but that data must be handled ethically and in compliance with regulations. There may be hesitancy to share data across borders, which can limit the diversity of data available for training. Initiatives to create global health AI datasets with proper governance can help mitigate this and ensure broad representation without compromising privacy.

7.2 Explainability and Trust

AI algorithms, especially deep learning ones, can be very opaque. A doctor receiving an alert “Patient X will deteriorate in 12 hours with 90% probability” understandably wants to know why the AI thinks so. Is it the rising heart rate? The combination of lab results? Trusting AI in life-and-death matters requires some level of transparency or at least validation.

Explainable AI (XAI) is a field devoted to making AI decisions more interpretable. Some techniques:

  • Simplifying a complex model into an approximate set of understandable rules (e.g., using decision trees or rule lists as post-hoc explanations).

  • Highlighting what parts of the input the AI focused on. In vision, this might be a heatmap over an X-ray showing where the CNN “looked” when detecting a lesion. In NLP, highlighting words in a clinical note that strongly influenced a classification (say, flagging that terms like “wheezing” and “oxygen saturation 88%” in a note led to an alert for possible COPD exacerbation).

  • Using inherently interpretable models when possible. For certain problems, one can choose a simpler model (like a logistic regression with a few key features) that a human can directly understand, if that meets the need.

Building trust also comes from rigorous validation: clinicians will trust an AI if they see it works in their own practice setting. Pilot studies and phase-wise rollouts help because early adopters can vouch for the tool’s usefulness. On the flip side, if an AI makes a highly public mistake (e.g., misses an obvious cancer on an image or gives a dangerous recommendation), trust can be shattered for all users. Therefore, many recommend keeping a “human in the loop” at least in initial deployment – the AI suggests, a human verifies. Over time, if the AI proves nearly always correct in a particular narrow task, the human oversight can be relaxed (for efficiency), but that transition has to be earned.

In some cases, regulations will demand explainability. The EU’s GDPR, for instance, has been interpreted by some as giving a “right to explanation” for algorithmic decisions. For medical devices, regulators like the FDA also look for evidence that clinicians can understand and appropriately manage the AI’s outputs.

From a global health perspective, explainability is linked to training and education. Health workers need to be trained on how the AI works and what its limits are. For example, an AI triage tool might not “explain” itself fully to the end-user, but the training should convey that “if the tool says high risk, it’s because of factors A, B, C correlating with severe disease – still use your judgment, but don’t ignore this alert.” Trust is built over time: if frontline staff see that the tool generally aligns with their own clinical judgment or often catches things they’d have missed, they will incorporate it into their routine. If it gives too many spurious alerts or seems to act bizarrely at times, they will quickly sideline it.

Interestingly, a quote from a healthcare CIO at a recent conference was: “If you’re expecting the humans to verify all of this AI all the time, it’s never going to work” [bio-itworld.com]. This highlights a tension – we can’t burden users to double-check the AI constantly; that defeats the purpose. The solution is to design AI that is reliable enough and provide user interfaces that convey confidence levels. For critical things, the AI should perhaps only speak up when it’s very sure (high precision), whereas for non-critical suggestions, a lower threshold might be okay.

In conclusion, explainability and trust go hand in hand. Health AI must earn trust by being transparent, consistent, and integrated into clinical reasoning rather than existing as a mysterious black box. Combining data-driven AI with clinical knowledge (for example, hybrid models that include pathophysiological insights) can also help make the behavior more logical. As the technology evolves, hopefully “glass box” models – where the decision process is interpretable – will catch up in performance with black-box models.

7.3 Adversarial Threats and Security

With increasing digitization and AI usage, a new concern arises: Can AI systems be attacked or manipulated? The answer is yes – adversarial actors can target AI in various ways, and healthcare is not immune to this risk.

One class of attacks involves feeding the AI maliciously crafted input to fool it (adversarial examples). In computer vision, for instance, researchers have demonstrated that adding a subtle noise pattern to a medical image could cause an AI model to misclassify it. Imagine a bad actor tampering with a CT scan image such that an AI fails to detect a tumor, potentially causing a patient to miss out on timely treatment. While this might require sophistication, the existence of such vulnerabilities means AI outputs cannot be blindly trusted without other cross-checks, especially in critical diagnostics.

Another threat is data poisoning: if someone can insert false data into the system’s training set or incoming data stream, they might bias the AI’s decisions. In a hospital context, if an attacker had access, they could, for example, alter some lab results in the database that the AI uses, leading it to incorrect conclusions about trends or outbreak detection.

Then there are more traditional cyber-security issues: an AI system, like any software, can have bugs. If it’s connected (say an online service for medical image analysis), it could be hacked in the conventional sense. Moreover, unique to AI is model theft – where an attacker tries to steal the model (because the model itself could be proprietary and valuable, or to find its weaknesses). Also, if an AI model inadvertently memorizes sensitive patient data (rare but possible with certain training approaches), an attacker might extract that from the model – a privacy breach.

The MITRE Adversarial ML Threat Matrix is a framework that catalogues these kinds of threats to ML systems in a structured way​ [github.com]. It’s akin to how cybersecurity professionals have frameworks for different attack vectors on networks, but here specifically for AI. The existence of such a framework highlights that we should approach AI deployment with a security mindset. Healthcare data is sensitive and healthcare decisions are high-stakes, so the systems need robust defenses.

Mitigating these risks involves:

  • Rigorous testing of AI models with adversarial scenarios. For example, testing an imaging AI with slightly altered images to see if it’s robust, or ensuring small changes in input (that a human would ignore) don’t drastically change the output.

  • Monitoring AI outputs for anomalies. If a normally well-behaved sepsis prediction model suddenly starts flagging 10× more cases overnight, that might indicate something’s wrong (either a data pipeline error or a malicious interference).

  • Access control and data integrity: ensuring that the data feeding the AI comes from secure, trusted sources and hasn’t been tampered with. This can involve encryption, audit trails, etc.

  • Human oversight as a safety check. While we want to minimize unnecessary double-checking (as per 7.2), for critical decisions it’s still advisable to have human confirmation, especially if something seems off. For instance, if an AI-driven insulin pump suggests an unusually high dose, an alert could prompt a nurse to verify before administration.

For LMIC settings, one might think “who would target us?” but security by obscurity is not a strategy. As global health systems leapfrog with tech (like implementing AI solutions rapidly), they should also invest in basic cybersecurity and resilience. This could be as straightforward as keeping software updated, training staff not to fall for phishing (since an attacker might target login credentials to an AI system’s dashboard, for example), and having backup plans if an AI service goes down or is compromised.

In summary, as AI becomes part of the health infrastructure, it inherits all the concerns of digital systems plus some new ones. Awareness is the first step: stakeholders should not assume AI is infallible or immune to tampering. Frameworks like MITRE’s ATLAS (Adversarial Threat Landscape for AI) provide guidance on what could go wrong. By incorporating security considerations early – in model development and deployment – we can prevent many potential adversarial issues. Think of it as “clinical safety” for the AI: just as we plan to avoid and catch medical errors, we should plan to avoid and catch AI errors, whether they arise accidentally or from malicious intent.

7.4 Integration, Scalability, and Human Factors

Finally, one of the most underestimated challenges is actually getting AI to work in practice at scale. Plenty of promising pilot studies never translate into routine use because of integration issues or misalignment with user needs.

Workflow Integration: Any AI tool must fit into existing workflows or improve them without causing disruption. If an AI system requires doctors to use a separate software interface, copy-pasting data from the EHR into it, and then reading output – it may not get used because it’s too much extra hassle. Integration means embedding AI into the tools providers already use (EHRs, PACS imaging systems, etc.). For example, an AI imaging alert should appear within the radiologist’s image viewer, not in a separate email hours later. In one success story, Stanford Hospital created a portal where clinicians could easily access a suite of AI models and even input patient data to try “what-if” scenarios​ [bio-itworld.com]. By providing easy access and seeing enthusiasm from ground-level clinicians, they fostered bottom-up innovation and acceptance.

Training and Change Management: Introducing AI is as much a human project as a tech project. Users need to understand why it’s being implemented and how to use it. In the AI scribe example, it wasn’t just turned on and left alone – every physician was trained on the technology, and that’s where they saw value​. People had to learn how to interact with the scribe, correct it when needed, and trust it for efficiency. Change management in a hospital might involve workshops, champions/enthusiasts who lead by example, and addressing skepticism. Some may fear AI will replace them; it’s crucial to communicate that the intent is to assist and elevate their work (in most cases in healthcare, AI is not replacing professionals but taking drudgery off their plate or giving them superpowers to handle more data).

Scaling Up: An AI that works in one clinic or one department needs tweaking to scale to a network or a whole country’s health system. This touches on many factors – infrastructure (do we have the cloud or on-premise compute to handle it for many users?), cost (many AI services charge per use or need expensive hardware like GPUs), and maintenance (who will update the model and fix issues across all sites?). For LMIC programs, scalability often means simplicity and robustness: an AI solution might need to function offline if internet is down, or be usable on an older smartphone. It might have to accommodate multiple languages if deployed nationally.

There’s also the aspect of vendor selection and longevity. Healthcare leaders are wary of jumping onto a startup’s flashy AI tool that might not exist in 2 years. One panelist advised checking not just if the tech works and scales, but if the company providing it will stick around. Longevity of the solution matters – if it takes a year to integrate an AI tool, you don’t want it to disappear the next year. Using standards (for data formats, interfaces) can prevent lock-in to one vendor and make it easier to swap tools if needed.

 

Measuring Impact: It’s important to continuously measure whether the AI is delivering the promised value. Are outcomes improving? Is it saving time? In the AI scribes case, they measured physician burnout before and after, and indeed saw improvement​. If metrics show no benefit (or worse, some harm), that’s a sign to reassess. A useful framework is to consider the “quadruple aim” in healthcare: does the AI help improve patient outcomes, improve patient experience, reduce clinician burden, and/or lower cost? If an AI is not clearly contributing to one or more of these, its role should be questioned.

Local Adaptation: Especially in global health, context matters. An AI solution may need to be adapted to local protocols or constraints. For example, an AI that assumes a certain frequency of lab tests might need reconfiguration in a clinic that can only do labs weekly. Or an NLP system for patient outreach might need its content adjusted to match cultural communication styles. Engaging local clinicians and health workers in design and deployment is key – they will spot mismatches and suggest practical fixes (like “this alert should also be sent via SMS because our nurses aren’t always at the computer”).

In practice, some successful AI deployments in health have a champion – a clinician or administrator who strongly believes in it and pushes through obstacles, monitors performance, and iterates on the process. Their leadership can make a difference in adoption.

To sum up this section: Implementing AI is not just a technical installation, it’s a socio-technical transformation. Paying attention to human factors (training, usability, trust), process (workflow integration, policy alignment), and scalability issues (infrastructure, maintenance, vendor stability) will differentiate a pilot project that fades away from a sustainable innovation that truly improves healthcare delivery. As one expert quipped, “AI is a long game”​– solving initial problems paves the way for bigger transformations, but only if we learn how to integrate these tools well and keep the stakeholders (from frontline nurses to health ministry officials) on board and confident.

[bio-itworld.com]

8. Implementing AI in Healthcare: Best Practices for Decision-Makers

For digital health leaders and global health implementers considering AI solutions, it’s useful to have a roadmap or checklist. How do you assess which AI tools are worthwhile? How do you ensure they will work for your setting? Below are some best practices informed by recent insights and experiences:

8.1 Evaluating AI Solutions

Not all that glitters is gold – the hype around AI means many products claim to “revolutionize” healthcare. An evidence-based, skeptical approach is healthy. Key questions to ask:

  • Does it solve a real problem we have? Start from the clinical or operational need, not from the AI buzzword. An AI solution should address a pain point that stakeholders agree on (e.g., reducing documentation time, improving diagnostic speed, optimizing resource allocation).

  • Is there proof it works (and is safe)? Look for validation studies or peer-reviewed research demonstrating the tool’s performance, ideally in a setting similar to yours. If a vendor offers an AI, ask for results from pilots or trials. Independent evaluations carry more weight than internal ones. For example, if buying an AI radiology tool, see if it was tested on images from diverse hospitals and how it handled edge cases. Some organizations are developing assessment frameworks – like an “AI Effectiveness Scorecard.” One framework mentioned earlier, Stanford’s FURM, explicitly evaluates AI on fairness, usefulness, and reliability in the health system​. They reported using FURM to vet six AI solutions before adoption, examining not just accuracy but also ethical fit, workflow integration plan, and sustainability considerations (like financial impact).

  • Regulatory Approval: Check if the tool has clearance from relevant regulatory bodies (FDA in the US for medical devices, CE mark in Europe, etc.) if it’s performing a medical function. Regulatory approval isn’t a guarantee of effectiveness, but it ensures a certain standard of evidence and risk assessment was met.

  • Alignment with Guidelines: If it’s a clinical AI, does it follow established clinical guidelines or at least not contradict them? Physicians are more likely to accept AI recommendations that align with what their professional guidelines suggest, or that augment them with additional data-driven insight.

  • Localized Evaluation: Even with external evidence, consider a local pilot. Many healthcare systems run AI projects in a limited setting (one ward or one district) to gather real-world feedback before scaling up. During this phase, measure relevant outcomes: e.g., for an AI triage system, did wait times drop? Did patient outcomes improve or at least not worsen? Gather qualitative feedback too – do staff find it helpful?

  • Cost-benefit: AI can be expensive. There’s the direct cost (licenses, hardware) and indirect (training, potential false positives leading to extra tests, etc.). Weigh this against expected benefits (time saved, better outcomes, etc.). Some AI may clearly save money (e.g., preventing costly adverse events), while others provide intangible benefits (e.g., reducing staff burnout). Decision-makers will need to justify investments likely – hence collect data to demonstrate value. Pfeffer, the Stanford CDO, noted that sometimes non-financial value (like reducing burnout) can justify an AI deployment as “the right thing for patients and clinicians” even if hard to quantify​, but you still need a financial balance in the overall portfolio.

     

In a panel on AI in 2025, experts advised looking beyond the glitter. One suggested asking vendors tough questions like “Are you ready for a malpractice lawsuit if your AI gives a wrong recommendation?” – it was a provocative way to gauge how robust and well-thought the solution is. If the vendor squirms, maybe the product isn’t mature. Essentially, due diligence in vetting AI is now a required skill for health IT leaders.

[bio-itworld.com]

8.2 Workflow Integration and Training

As highlighted earlier, integration is make-or-break. When planning an AI implementation:

  • Include End-Users Early: Involve doctors, nurses, health workers, or administrators who will use the tool from the planning phase. Let them try early versions, and listen to their input on design. This co-development approach ensures the final system fits their needs. It also creates champions who feel ownership.

  • Plan the Integration Steps: For example, if deploying an NLP assistant for filling medical forms, map out: how will the data get to the AI (is it listening in the room, or does the doctor dictate to it?), how will the output be reviewed, how will it enter the official record. Make these steps as seamless as possible. Use existing data pipelines – e.g., connect the AI to the EHR via APIs so it can pull patient data it needs and push results back without manual steps. Many EHR vendors now offer integration points or even their own AI modules.

  • User Interface Matters: A brilliant AI with a poor UI will fail. If the alert is buried in a submenu or the output is hard to read, busy clinicians will ignore it. Spend time on the interface – even simple things like color-coding risk levels, or a one-click confirmation button, can make a difference. Human-centered design principles should guide the UI/UX for AI in health.

  • Comprehensive Training: Don’t just do one demo session. Provide ongoing training as users start to use the system. Maybe have super-users who get extra training and can support their peers on the hospital floor. Create quick reference guides. In LMIC deployments, consider training materials in local languages and using analogies that make sense culturally. Explain not just how to use the AI, but why it sometimes might err and what to do in those cases.

  • Feedback Loops: Set up an easy way for users to report problems or suggest improvements. For instance, if a doctor notices the AI consistently fails on a certain kind of case, there should be a channel to communicate that to the implementers or developers. Some AI systems even have built-in feedback collection – e.g., after an AI-proposed diagnosis, the doctor can click “agree” or “disagree,” and that data is logged to improve the model (with proper privacy safeguards). Langfuse, an open-source platform, is an example of a tool that helps gather such feedback and trace AI outputs, making it easier to debug and iterate on deployed AI​ [langfuse.com].

  • Documentation and Protocols: Update your clinical protocols to include the AI usage. For example, a hospital might add: “For all ER chest pain patients, the triage nurse will use the AI risk score to determine if immediate ECG is needed.” When it’s in the protocol, usage becomes standard and not optional. But also clarify responsibilities: “The AI suggests but the physician in charge makes final decisions” to avoid confusion.

  • Avoid Alert Overload: If the AI is generating alerts or messages, coordinate them with existing systems. Nothing annoys clinicians more than an avalanche of pop-ups. If possible, consolidate AI alerts with other clinical alerts so they come in a single stream. Tune the sensitivity so that alerts are meaningful. It might be better initially to miss a few events (no alert) than to alert too often falsely. You can gradually adjust as trust builds.

A success story from earlier: AI scribes at Stanford saw good uptake because they embedded into the workflow (listening during visits) and every physician was trained. After that, the metric was simple: if the AI were turned off, would people complain? Indeed, they indicated one measure of success was if shutting it off caused “hundreds of angry emails” – a tongue-in-cheek way to say the users found it indispensable​ [bio-itworld.com]. That’s a high bar, but it’s what to aim for – the AI becomes a tool people want to use, not have to use.

8.3 Monitoring and Continuous Improvement

Deploying an AI solution isn’t a one-and-done event. Ongoing monitoring is essential to ensure it continues to perform well and to catch issues early.

  • Performance Monitoring: Track key performance indicators for the AI. Depending on the application, that could be accuracy (compare AI outputs to ground truth as it becomes available), usage rates (are people actually using it or bypassing it?), and outcome metrics (like mortality, readmission if relevant, before vs after deployment). If performance drifts, you may need to retrain the model with new data or adjust it. For example, if an NLP model for coding diagnoses sees many errors after a new type of treatment is introduced (with new terminology), update it with that new vocabulary.

  • Post-market Surveillance: For AI that’s like a medical device, you might follow a process akin to pharmacovigilance – log any adverse events or near-misses involving the AI. This could be a formal requirement under regulation, but even if not, it’s a good practice. If, say, an AI recommended a wrong dose and it was caught in time, report that, analyze it, and improve the system to prevent it in the future.

  • Retraining and Updating: Plan how the AI model can be updated. Does the vendor provide updates? If it’s an in-house model, do you have data scientists to retrain it periodically? One approach is continuous learning (online learning), but in healthcare many are cautious with that because you want a lot of verification before changing a model’s behavior. A middle ground is accumulating new data and doing scheduled re-training (e.g., every 6 months) after testing the new version extensively.

  • AI Operations (AIOps) and Tooling: Just like IT systems have monitoring, AI systems benefit from specialized monitoring tools. We mentioned Langfuse earlier – it provides LLM application observability, tracking things like which inputs lead to which outputs, where errors occur, user feedback, etc., in a collaborative interface​ [langfuse.com].For broader ML, there are “ML Ops” platforms that log data pipelines, model versions, and metrics. Adopting such tools can streamline maintenance. They help answer questions like: Did the data distribution shift this month? Are there more missing values than before? Did response time slow down? Having these insights quickly allows a team to address issues proactively.

  • User Feedback Cycles: We touched on this, but to reiterate, gather user feedback continuously. Maybe every quarter, have a review meeting with representatives of end-users: “How is the AI working for you? Any complaints or suggestions?” You might find out, for example, that nurses developed a work-around because the AI’s recommendation format wasn’t convenient. That’s an opportunity to improve it and also to re-engage users (“we heard you and fixed it” goes a long way).

  • Scale and Spread Cautiously: When moving from pilot to scale, don’t assume what worked on a small scale will translate 1:1. Monitor closely during scale-up, perhaps in phases. Many health systems expand AI in stages (one hospital, then a few, then system-wide) with go/no-go decision points based on data.

One more aspect is ethical oversight. Some hospitals have AI ethics committees now, which review proposals for new AI deployments and also audit ongoing ones for compliance with ethical standards (privacy, bias, etc.). Including such governance in the monitoring phase ensures issues like bias are continuously checked. For instance, monitor if the AI is affecting any group disproportionately (did ER wait times drop overall but maybe increase for a certain minority group? Why?). These are subtle but vital checks in healthcare due to our mandate to “do no harm” and ensure equity.

In the journey of implementing AI, expect a learning curve. Early iterations might not hit the mark, and that’s okay if there’s a process to learn and improve. AI in healthcare is still relatively new, so organizations should embrace a culture of learning and flexibility. Those that do have managed to truly leverage AI for significant gains – such as reducing documentation time by half, cutting diagnostic backlog by days, or improving public health response speed (as in the case of using generative AI to triage eCR data, which can unlock faster outbreak responses by sifting through data deluge quickly​ [aws.amazon.com]).

By following best practices – rigorous evaluation, thoughtful integration, and vigilant monitoring – healthcare leaders can navigate the AI landscape effectively. The payoff is not just adopting a shiny new tech, but potentially achieving meaningful improvements in how care is delivered and how health systems operate, ultimately leading to better health outcomes on a broader scale.

Further Resources

For those interested in exploring more, below is a list of resources, frameworks, and case studies related to AI in healthcare and global health:

  1. AI in Healthcare: How To Assess What Works – Bio-IT World (2025)Allison Proffitt. Panel discussion insights on what AI tools are truly delivering value at scale, including the example of AI scribes reducing physician burnout​. (Bio-IT World, Feb 18, 2025) – https://www.bio-itworld.com/news/2025/02/18/ai-in-healthcare-how-to-assess-what-works#:~:text=are%2C%20%E2%80%9Cread%20for%20prime%20time%E2%80%9D%3F,DAX%20Copilot%2C%20a%20Microsoft%20product

     

  2. Adversarial ML Threat Matrix – MITRE (GitHub) – A community-driven knowledge base of tactics that adversaries can use to attack machine learning systems, relevant to securing healthcare AI deployments​. Covers example attack scenarios and mitigations. – https://github.com/mitre/advmlthreatmatrix#:~:text=The%20Adversarial%20ML%20Threat%20Matrix,fill%20in%20the%20missing%20gaps

     

  3. “Standing on FURM Ground” – Evaluation Framework – NEJM Catalyst (2024)Callahan et al. Article describing Stanford Health Care’s FURM framework (Fair, Useful, Reliable, Manageable) for testing and evaluating AI models in clinical workflows​. Includes case studies of six AI implementations and how they were assessed for real-world adoption. – https://www.bio-itworld.com/news/2025/02/18/ai-in-healthcare-how-to-assess-what-works#:~:text=Pfeffer%20referred%20to%20his%20earlier,%E2%80%9CThat

     

  4. Langfuse Documentation (Open-Source LLM Observability) – Documentation for Langfuse, a platform to monitor and debug large language model applications​. Useful for developers implementing NLP/LLM solutions in healthcare to ensure reliability, collect user feedback, and trace errors. – https://langfuse.com/docs#:~:text=Langfuse

     

  5. Transforming Electronic Case Reports with Generative AI (AWS Blog, 2024) – Describes how AWS’s Amazon Bedrock (foundation model platform) can extract key data from electronic case reports to aid public health response​. A practical example of using generative AI for epidemiological surveillance and the workflow integration with knowledge bases and cloud services. – Transforming electronic case reports with generative AI: Unlocking faster public health responses | Amazon Web Services

     

  6. WHO Guidance on Ethics & Governance of AI for Health (2021) – World Health Organization report outlining principles for the ethical use of AI in health, including accountability, inclusivity, and safety. A foundational document for decision-makers to ensure AI deployments align with global ethical standards. – Ethics and governance of artificial intelligence for health

 

  1. FDA Software as a Medical Device (SaMD) AI/ML Action Plan – For those in regulated environments, the FDA’s discussion paper and action plan (2021) on regulating adaptive AI/ML-based medical devices provides insight into expected best practices like transparency and algorithm change protocols.

 

  1. Case Study: http://Qure.ai ’s TB Screening in India – Coverage of how http://Qure.ai ’s chest X-ray AI has been deployed across 100+ centers in India for tuberculosis screening, leading to increased detection rates and faster reporting​. Illustrates an LMIC-focused AI implementation and the associated outcomes. – https://www.qure.ai/news_press_coverages/artificial-intelligence-game-changer-in-tracking-cases-of-tuberculosis#:~:text=%E2%80%9CWe%20realised%20there%20were%20not,ai%2C%20told%20Business%20Standard

     

  2. NEJM Catalyst Article “Algorithmic Bias & Mitigation” (2023) – Discusses real examples of bias in clinical AI tools and strategies health systems used to identify and correct these biases. A practical complement to the technical literature on fairness, aimed at healthcare leaders. – Bias in artificial intelligence algorithms and recommendations for mitigation (Catalyst, 2023)

 

  1. Google Health Blog: AI for Diabetic Eye Screening in Thailand – Blog post on the deployment of a deep learning system for diabetic retinopathy screening in Thailand’s health system. Shares lessons on workflow integration, training healthcare personnel, and the results from the field.

 

Tutorial

 

Other Links

 

Related content